Terms & Conditions Agreement

Please read through the Terms and Conditions below and if you do not agree with them, we ask that you refrain from using our website and services. Your use of the services indicates your acknowledgment that you have read and accepted these Terms and Conditions without limitation or qualification.

Employment Law Extra has prepared the content of this website responsibly and carefully, but given the changing nature of laws, rules and regulations, and the inherent hazards of electronic communication, there may be delays, omissions or inaccuracies in information contained in the website. As such, it should not be used as a substitute for consultation with professional advisers and Employment Law Extra shall not be liable for any losses or damages whatsoever arising out of or in connection with the use of, or reliance on, the information in this website.

This agreement governs the use of the Employment Law Extra website, including all associated and incidental services provided by Employment Law Extra resulting from the use of this site.

General Information

  • “We” and “Employment Law Extra” are Employment Law Extra Limited, a limited company registered in England and Wales under company number 06746144 with the registered office at Studio 22, 191 Fazeley Street, Birmingham, B5 5SE. 
  • Employment Law Extra and the ‘speech bubble’ logo are registered trade marks of Employment Law Extra and must not be used in any form without the express prior written approval of Employment Law Extra.
  • The Employment Law Extra website is an online service for employers needing to purchase employment law advice, legal documents and legal expenses insurance.

Limitations of Use

  • You may not use the Web site or the documents for any other purpose except for your own business use.
  • As a condition of your use of this Web site, you warrant to us that you will not use this Web site for any purpose that is unlawful or prohibited by these terms, conditions, and notices.

Permitted Use of the Site

  • You agree that you are only authorised to visit, view and where available print or download material on the Site for your own internal business purposes and use and that you shall not duplicate, download, publish, modify distribute or otherwise disclose to any third party whatsoever the material on the Site for any other purpose or in relation to or for the benefit of, any third party, unless specifically authorized by Employment Law Extra in writing to do so. You also agree not to deep-link to the Site for any purpose, unless specifically authorised by Employment Law Extra in writing to do so.
  • You may print off one copy, and may download extracts, of any page(s) from our Site for your personal reference and you may draw the attention of others within your organisation to material posted on our Site.
  • You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
  • Our status (and that of any identified contributors) as the authors of material on this Site must always be acknowledged.
  • You will at all times ensure that your use of the Site is in accordance with all applicable data protection and other laws, licences, codes of practice and regulations.
  • Employment Law Extra will accept no liability in relation to the content of information supplied by you, whether as publisher or otherwise. You agree to indemnify Employment Law Extra and/or their respective affiliates and subsidiaries and/or suppliers in relation to any claims, costs, expenses, liabilities, causes of action, infringement of any rights of third parties, whomsoever and howsoever arising, in relation to any material posted on the Site by you or your employees.
  • Contracts for the supply of Services formed through our Site or as a result of visits made by you are governed by the terms of a separate agreement to be entered into between us.

Accuracy of Information & Modifications

  • Employment Law Extra reserves the right, at its discretion, to change or modify all or any part of this Agreement at any time, effective immediately upon notice published on the website. Your use of the Employment Law Extra website constitutes your binding acceptance of these terms and conditions, including any changes or modifications made by Employment Law Extra as permitted above.
  • Employment Law Extra makes every effort to ensure that all information on this site is up to date, current and correct. However, Employment Law Extra does not warrant, represent or guarantee that this information is up to date, current and correct.
  • We reserve the right to alter, delete, adapt, take down or in any other way amend the whole or any part of this Site at any time and without notice.
  • We will not be liable to you/or any third party for any consequential or incidental damages (including, but not limited to, loss of revenue, loss of profits, wasted expenditure, loss of privacy and loss of data) whatsoever that arise out of or are related to the use of this web site and/or any information contained therein.

Customer Information

  • Customers should always check that the contact information they provide is correct before proceeding to payment.

Cancellation & Refund Policy

  • Customers purchasing the Employment Law Extra service will not be eligible to cancel their order as transactions where the computer software is unsealed by the computer immediately on purchase is exempt under the Consumer Protection (Distance Selling) Regulations 2000.
  • Due to the electronic and personalised nature of the subscription to the employment law content no right of cancellation or refund exists under Regulation 13 of the Consumer Protection (Distance Selling) Regulations 2000 once a subscription has been purchased by you.
  • Therefore, ALL FEES ARE NON-REFUNDABLE. However if, within 14 days of purchase, you are not satisfied with the quality and extent of the content in the online law manual, we will give you a no-quibble 100% refund GUARANTEED.
  • By using our services and products you agree to our Terms and Conditions.

Employment Law Information Guide & Forms

  • You may not publish, transmit, transfer or sell, reproduce, create derivative works from, distribute, perform, display, or in any way exploit any of the Content, in whole or in part, except as expressly permitted in this Agreement.
  • You may download or copy the information and advice contained on the site for your business use only, provided that you maintain all copyright and other notices contained in such Content.
  • In no event shall Employment Law Extra be liable for any indirect, incidental, special or consequential damages arising out of or in any way connected with the use of the documents, this Web site or the support service whether based in contract, tort, strict liability or otherwise, except in relation to death or personal injury for which no limit shall apply. The liability of Employment Law Extra for direct loss arising out of the use of the documents, this Web site, and the support service whether based in contract, tort, strict liability or otherwise is limited to the total value of the transactions under which the claim arises for any one event or series of connected events.

Copyright & Licence

All intellectual property of Employment Law Extra such as trademarks, trade names, patents, registered designs and any other automatic intellectual property rights derived from the aesthetics or functionality of the Website remain the property of Employment Law Extra. By using the Website you agree to respect the intellectual property rights of Employment Law Extra and will refrain from copying, downloading, transmitting, reproducing, printing, or exploiting for commercial purpose any material contained within the Website.

  • The purchase of a product(s) from the Employment Law Centre gives the Customer a licence to use the documents and legal information contained therein for the period of the licence, subject to limitations described in these terms and conditions.
  • All the forms and resulting documents are and remain the copyright of Employment Law Extra. Furthermore the copyright notice and document reference details at the end of each document shall not be removed or altered in anyway by the Customer.
  • Customers may not re-sell, re-publish, copy or distribute any Employment Law Extra document or any part thereof for use by any third party, including another organisation within a group.
  • Customers may not share their unique username or password used to access the Employment Law Extra website or advice line with any third party.
  • Customers must notify Employment Law Extra of any changes to their contact details, including their email address.
  • Customers must not use the email address supplied at the time of purchase to forward service announcements or notice of updates sent by Employment Law Extra regarding the service to another email address, whether it is their email address or that of a third party.
  • Employment Law Extra reserves the right to withdraw (without refund) access to the Employment Law Extra website and Advice Telephone line where it is believed that usernames & passwords have been disclosed to a third party.
  • If you suspect that your username & password are being used by a third party you should email Employment Law Extra at customersupport@employmentlawextra.co.uk immediately.
  • Employment Law Extra will not issue any refunds either in full or part where access to the content or advice line is withdrawn due to a breach or suspected breach of these Terms & Conditions by the Customer.


  • Employment Law Extra tries to ensure that all documents or information contained within the Employment Law Centre, or any other part of www.employmentlawextra.co.uk are accurate and reflect the law at the time of use.
  • However, neither Employment Law Extra, its directors or officers, partners of Employment Law Extra, or third party sales agents shall be liable for any losses that arise from relying upon the documents or information within the online law manual. Or where the Customer decides to act or not to act based upon the information contained within the website or provided by the advice line.


  • Employment Law Extra provides customers with documents, advice and insurance protection to assist the employer in managing its employment law duties.
  • Employment Law Extra does not accept liability or responsibility for any additional advice that customers seek in conjunction with their documentation and/or advice.
  • Employment Law Extra does not accept any liability in relation to any actual tribunal proceedings issued against clients
  • Employment Law Extra provides documentation and advice on the understanding that clients are acting in person in relation to proceedings.
  • Documents and advice contained on the Employment Law Extra web site are not made available for any other purpose.


  • Employment Law Extra will provide technical support via email to help you through the process of using the website, accessing the content and downloading the forms. However, we are not legal advisers and are not authorised to provide legal advice.

Access to the website

  • Employment Law Extra takes all reasonable steps to ensure that the website is available and functioning fully at all times. However, Employment Law Extra does not accept any responsibility for "down-time" or poor performance of Employment Law Extra filservers or where any Employment Law Extra Service is unavailable for any other reason, whether within or outside the direct control of Employment Law Extra.
  • Furthermore Employment Law Extra reserves the right to bar users or customers from access to www.employmentlawextra.co.uk and any services contained within where a user or customer commits or seeks to commit fraud, attempts to disrupt in any way the services offered on www.employmentlawextra.co.uk

Interference and unauthorised use of Site

  • You agree that you will not use any robot, spider, other automatic device, or manual process to monitor or copy our web pages or the content contained thereon or for any other unauthorised purpose without our prior expressed written permission.
  • You agree that you will not use any device, software or routine to interfere or attempt to interfere with the proper working of the Site. You agree that you will not take any action that imposes an unreasonable or disproportionately large load on our infrastructure.
  • You agree that you will not copy, reproduce, alter, modify, create derivative works, or publicly display any content (except for your own person, non-commercial use) from the Site without the prior expressed written permission of Employment Law Extra.


  • This Site uses cookies to track your use of the web and to assist the functionality of the site. A cookie is a small file of text which is downloaded onto your computer when you access our Site and it allows us to recognise when you come back to the Site. We use cookies for the purpose of allowing us to understand who is accessing our Site and helping us to gain a picture of use of our Site as well as for operation of your shopping cart.
  • If you object to cookies or want to delete any cookies that are already stored on your computer, we recommend that you follow suitable advice for deleting existing cookies and disabling future cookies on your file management software.
  • Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our Site.

Links policy

  • This Site contains links to other websites which may be of interest which may include websites which are not based in the UK. These links are provided for your convenience only and we have no control over and do not endorse nor are in any way responsible for the content of such websites.
  • Those third parties may offer for sale generally or directly offer to you products or services and any purchase of such products or services shall be directly between you and the third party. In no way shall we be liable for any such products or services and we do not make any representations or give any warranties or recommendations in respect of such products or services. The links to such websites and any images or information relating to such products or services which appear on this Site are provided for information and convenience only.
  • Employment Law Extra is not responsible for the privacy practices or the content of such websites and accepts no liability for any loss or damage you may suffer when linking to these.
  • No links will be given to the following sites that include or promote the following: pornography, terrorism, racism, political views, any criminal activity and direct competitors.

Alteration of Terms & Conditions

  • Employment Law Extra is free to alter or revise www.employmentlawextra.co.uk at any time and without the requirement to notify users.
  • However, Employment Law Extra will take all reasonable steps to inform Customers of changes to the website via the original email address supplied by the Customer at the time of purchase.
  • You are bound by any such revisions and should therefore periodically visit this page to review these current Terms and Conditions to which you are bound.


  • Your use of www.employmentlawextra.co.uk and any service contained within constitutes acceptance of these Terms & Conditions.
  • These Terms & Conditions set out the entire agreement and understanding between you and Employment Law Extra.


  • Failure by either Employment Law Extra to enforce any accrued rights under these Terms & Conditions is not to be taken as or deemed to be a waiver of those rights unless Employment Law Extra acknowledges the waiver in writing.


  • If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck out and the remaining provisions shall remain in force.


  • The site www.employmentlawextra.co.uk is intended for the jurisdiction of England, Wales, Scotland and Northern Ireland and as such should not be specifically used or relied upon for any other jurisdiction. Employment Law Extra does not accept responsibility for any such use.
  • The use of this website, the purchase of any goods or services, and these Terms & Conditions shall be interpreted, construed and enforced in accordance with English law and shall be subject to the exclusive jurisdiction of the English Courts. 

Customer Care & Complaints

We have always prided ourselves in providing a full customer care service and it is our intention to deal promptly with any complaints that may arise in relation to the services that we provide. 

We will acknowledge your complaint within 2 working days, and will try to resolve the problem within 5 working days.  Normally, replies to any complaint would be made by E-mail or, if required, we can ensure that we can provide a telephone facility to discuss matters of a more complex nature if so required.

If you need to reach us, please email us at customersupport@employmentlawextra.co.uk.  Alternatively, you can write to us at:

Customer Support Team
Employment Law Extra Limited
Studio 22
191 Fazeley Street
B5 5SE

Telephone: 0845 50 50 075 (Monday to Friday 09.00 to 17.30)
Fax: 0845 50 57 150


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