Frequently Asked Questions about Employment Law Extra

Employment Law Express FAQs

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Buying:

How do I buy Smart 100?

You can buy Smart 100 online, click here. Smart 200 will be available to buy in early 2010. If you would like us to email you when it is available, click here

Can I buy online or over the phone?

Yes. To buy your product online, click here. You can make your purchase over the telephone by calling 0845 505 0075

Can I get a quick free quote?

Yes. Use the quick quote form on the right hand side of every page.

How much does Smart 100 cost?

Smart 100
Up to 10 employees: you pay a one off fee of £99 (plus VAT) which gives you access for 12 months to our online employment law Advice Manual and the legal helpline.

11-20 employees: you pay a one off fee of £125 (plus VAT) which gives you access for 12 months to our online employment law Advice Manual and the legal helpline.

Smart 200
Smart 200 will not be available until early 2010. If you would like us to email you once it is available, click here.

Does my business have to be a certain size?

Yes. We’ve designed our service and products especially for SMEs, so if you want to buy one of our products, your business must have no more than 20 employees.

If you have more than 20 employees and would like a quote, we have a bespoke employment law solution that is tailored for larger businesses, please click here for more information.

What is the shortest time I have to sign up for?

12 months. This is the minimum period for which you can sign up - much shorter than the three, four or five year contracts many of our competitors insist on.

Is any type of business eligible?

Yes. It does not matter which industry your business is in. The only qualification is that you must not have more than 20 employees.

Do you have any special offers for buying?

Yes. We regularly have promotions and offers available, so keep an eye on our homepage.

Can I sign up for more than one year?

No. We believe that our customers should retain their flexibility and choice. So if you’re not happy after 12 months, you’re free to walk away. (Although of course we hope you don’t.) Don't worry though - we'll remind you when it's time to renew.

Do you have a ‘refer a friend’ scheme?

If you become an Employment Law Extra customer, then we will provide you with details of our refer a friend scheme.

Is your website secure?

Yes, please read our security policy.

Our products:

We offer two specialist SME employment law protection packages, Smart 100 and Smart 200.

Why should I invest in Smart 100 or Smart 200?

Smart 100 and Smart 200 (coming soon) are the ideal way for SMEs to take care of all the employment law worries they have. Both our products help you manage recruitment, manage staff to minimise your risks, and manage leavers.

Our high-quality, low cost products are simple to use and are excellent value for money when compared with many of the alternatives available.

All the information you need, when and where you need it

We aim to provide all the expert information and advice you need in a simple, easy-to-understand format - and in plain English.

Our online employment law Advice Manual and legal helpline, both available to you 24/7, will give you the answers to your employment law queries. You’ll get a downloadable library of over 170 regularly updated employment documents that give you detailed, step-by-step guides to all your employment law issues.

These 170 documents include:

  • Detailed guidance notes
  • Procedures and policies
  • Records and forms
  • Practical summaries of what the law says in plain English

What does the online employment law Advice Manual contain?

To learn about the online employment law Advice Manual, please click here.

What is the legal helpline?

To learn about our legal helpline, please click here.

Using Employment Law Extra:

Is it easy to find information in the Advice Manual?

Yes. In the left hand navigation column you will find a an easy-to-use search facility that lets you instantly find answers on all your employment law issues.

Will I have secure access to the online employment law Advice Manual?

Yes. When you buy one of our products, you are given secure login details to the online law manual. You can change your password at any time.

Who writes and updates the online employment law Advice Manual?

The legal content for the Advice Manual is written and regularly updated by six specialist employment law firms. So you can be confident that all the advice and guidance you receive comes from fully qualified, reputable employment lawyers.

What format do the documents come in?

If you need to tailor the documents in any way, then they are always provided as Microsoft Word files. If the document does not need to be amended in any way, they are PDFs.

Does the online Advice Manual cover every area of employment law?

Yes. Our Advice Manual contains detailed information on every area of employment law. To see all the areas we cover, click here.

Do you have template documents which can be amended?

Yes. If you need to tailor the documents in any way, then they are always provided as Microsoft Word files.

Is the legal helpline available 24/7?

Yes. We strongly believe that you will find the answers to most, if not all, of your employment law issues in your comprehensive Advice Manual. But if you can’t find anything there to answer your questions, you can phone our legal helpline 24/7.

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by UK employment lawyers
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Easy to use and ready to go 24/7
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